Mercedes-Benz (China) Automotive Sales Co., Ltd. will implement a safety recall remedy through its authorized dealership network, aiming to resolve a potential hazard associated with the panoramic sunroof on specific vehicle models.
The recall initiative focuses on installing a free-of-charge rear cover strip for the panoramic sunroof assembly, targeting vehicles identified with a software-related defect that could cause excessive closing force when the sunroof tilts shut.
This technical adjustment, designed to mitigate the risk of pinch injuries, will be carried out by certified technicians at authorized Mercedes-Benz dealerships. The retrofit process involves inspecting the sunroof control unit and installing the supplementary cover strip to optimize mechanical performance, ensuring the sunroof operates within safe force parameters.
Customers within the recall scope will be notified directly by Mercedes-Benz (China) via registered mail, outlining the necessary steps to schedule the free repair. The automaker emphasizes that this proactive measure underscores its commitment to vehicle safety and customer satisfaction, prioritizing the elimination of potential risks before they escalate.
Industry experts note that such recalls highlight the importance of post-production quality assurance in the automotive sector, particularly for luxury brands where safety and reliability are paramount.
Mercedes-Benz’s prompt response and free-of-charge solution aim to maintain consumer trust while adhering to regulatory standards in China’s automotive market.
