Volvo, a renowned automotive brand, has taken a significant step in enhancing its after – sales service by introducing a 24 – hour roadside assistance program on a global scale. This initiative is aimed at providing more considerate protection for Volvo owners and strengthening the brand’s service competitiveness in the highly competitive automotive market.
Under this new service, Volvo owners can now enjoy round – the – clock support, ensuring that help is just a phone call away whenever their vehicles encounter problems on the road. Whether it’s a flat tire, a dead battery, or a mechanical breakdown, Volvo’s professional roadside assistance team will be dispatched promptly to offer assistance. For example, they will deliver fuel if the vehicle runs out, change a flat tire, provide a lockout service, or perform a battery jump to get the vehicle back on the road. In the event of a more serious emergency, such as a traffic accident or a major mechanical failure, Volvo will arrange to tow the vehicle to the nearest authorized Volvo retailer or certified collision repair facility.
A Volvo spokesperson said, “Our customers deserve the best. By launching this 24 – hour roadside assistance service, we aim to offer them peace of mind and a seamless driving experience. We want to show that Volvo is not only about safe and high – quality vehicles but also about excellent after – sales service.” Industry insiders believe that this upgrade in Volvo’s after – sales service will not only improve customer satisfaction and loyalty but also set the brand apart from its competitors, further enhancing Volvo’s brand image and market position.
